Shipping policy

We currently ship within Canada only.

Thank you for shopping with Willow & Quill Co.! We are based in Burlington, Ontario and ship across Canada.

Processing Time

Please allow 2–3 business days for your order to be prepared and packaged before it ships.

Free Local Delivery We offer free local delivery to Burlington, Oakville, Midland, and Penetanguishene. Select your postal code at checkout to qualify.

Flat Rate Local Delivery — $6.00 We offer flat rate delivery to Milton, Hamilton, and Stoney Creek.

Ontario Standard weight-based shipping rates apply.

Canada (National) Standard weight-based shipping rates apply.

Estimated Delivery Times

Ontario: 2–5 business days
Rest of Canada: 5–7 business days

Please note that delivery times are estimates and may vary due to carrier delays or remote locations.

Questions? If you have any questions about your order, please contact us at hello@willowandquillco.com